Shipping

Will I receive a tracking number for my scannable ID order?

H
Helana
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Yes, a unique tracking number is provided for every order within 48 hours of shipment, allowing you to monitor the package in real-time. Once your card passes final quality control and is picked up by the carrier, you will receive an automated email containing the tracking link. We use global tracking platforms that allow you to follow the package from our distribution center to your local delivery hub. We recommend checking your spam folder if you do not see the tracking email within 3 business days of placing your order. Our support team can also provide your tracking details via our encrypted chat if you provide your order number. Please note that some international tracking numbers may take 24 hours to update on the carrier's website after the initial scan at the sorting facility.

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